You will receive an email once your order has been dispatched with your personal tracking number.

If you have not received your email, please contact our team.

We always attempt to get your order our straightaway, and will inform you as soon as it is sent.

Depending on where you are in the world, orders processed in the UK will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email, but please check our shipping section for more information.

We do aim to get your order out straightaway unless there is a waiting time stated on a product. Once an order has been placed, we may be unable to amend it. However, please contact us immediately at orders@recklesswolf.com with your amendment request and order number.

You have the right to change your mind!

From the date of receipt of your order, you have 28 days to return your items. Only items returned in perfect conditions can be taken back and refunded:

- Not worn or washed
- With the original tag
- With all the components (straps, removable foams, buttons…)

Please see our returns policy for more information

We are very sorry to hear your order did not arrive in perfect order.

We kindly ask you to inform us within 48 hours of receiving the package at orders@recklesswolf.com

We are very sorry to hear that you did not receive all the products that you ordered. Please let us know at orders@recklesswolf.com what items are missing so that we can investigate what happened.

We are very sorry to hear that you received an incorrect item in your order.

In order for us to process this inquiry, please contact us at orders@recklesswolf.com and send us photographs of the products received.

We will resolve this issue as soon as possible.

You can see our size guide here

If you are still unsure how a particular product will fit and what size would be best, please get in touch with us at info@recklesswolf.com and a member of our team will be happy to help.

We recommend measuring yourself in a non wired or padded bra, or naked if possible.

Waist: Measure around your natural waistline – the smallest part of your waist.

Hips: Measure around 20cm below your waistline at the fullest part of your hips, with your heels together.

Have you entered the code correctly? Our codes are case sensitive, try copying and pasting the code into the promo code box just before checkout.

Please check the discount code/gift card to make sure this offer is still valid.

Sometimes we offer discount codes for selected items only.

If you are lucky enough to receive a unique code from us, please note that it cannot be used in conjunction with any other discount code and the code can only be used once.

We understand how frustrating it is when something you have had your eye on is suddenly out of stock.

As we are only creating limited numbers on most of our lines, unfortunately once they are gone, they will be gone forever.

However, do contact out team info@recklesswolf.com to check on stock levels & see if there is anything we can do for you.